Nagasaki University Hospital has introduced "work style reform consulting" provided by Work-Life Balance Co., Ltd. to reduce long working hours and improve productivity in the three departments of the trauma center, lifesaving center, and nursing department.As a result, various results were obtained, such as reducing the time required for the conference "conference" where the medical team discusses the direction of patient treatment by about 3%, and realizing the industry's first doctor's four-day work week.
In recent years, the issue of overtime of doctors and the shortage of workers due to the working environment has been attracting attention, and after April 2024, the medical industry will also be subject to the upper limit of overtime work, and overtime work will be more than ever. There is a need to reduce time and improve work efficiency.In addition, the harsh working environment has increased due to the corona sickness, highlighting the increase in turnover of medical staff.
In such a social situation, Nagasaki University Hospital started work style reform in 2015. Since September 2019, work-life balance has been supporting the work style reforms of doctors and nurses for the three departments of the trauma center, lifesaving center, and nursing department.
As a result, at the trauma center, cooperation between doctors and nurses has been strengthened by centralizing information, and there are no omissions in communication, reducing 60% of requests from nurses to ask doctors for examination instructions.Also, by dividing the conference into different conferences according to the content, the number of participants could be reduced by 50%.
At the critical care center, where the workload was increasing due to the acceptance of ambulances and doctor helicopters, it was discovered that the "delivery time (time to take over information on the patient's condition and treatment method)" was squeezing the time for treatment.As a result of being aware of the time, such as separating questions and presentations and measuring the time by the professor himself, he succeeded in reducing the time by 25% without degrading the quality of the items to be sent.
Reduced by 25% by separating the presentation time and the question time.In addition, the "delivery time" other than the first day was shortened by 15%, and the total time related to delivery was reduced by about 30% without degrading the quality.
The Nursing Department responds to changing work styles by setting information linkage, creating a "calling sheet" that enhances teamwork, and setting a "Let's go home day" that decides the day to go home with a sharp work. 86.9% began to feel positive changes, such as "I became more conscious of helping each other" and "I tried to do what I thought I couldn't say". That is.
Dr. Toshiyuki Miyamoto of the Trauma Center said, "We have been consulting for work style reform since September 2019, and while actively adopting the opinions of young doctors, there seems to be a bold plan to change the number of working days. I am confident that if we promote a change in the mindset of managers like us and many medical professionals of all ages give their opinions, we will surely make a difference in the medical field. , I plan to change to work four days a week and try to reduce the total working hours. "
