A chatbot is an automatic response system that utilizes artificial intelligence (AI).So far, the student counter has received many questions about course registration, student life in general, and job hunting, such as "I want to know the course registration schedule," "I want to know the circle," and "I want to consult about employment and career paths." In April of the new year, the problem was that it took time to respond to students.

　Therefore, Jissen Women's University introduced a "support chatbot" in April, and established a system that allows students to automatically answer questions from students 4 hours a day, 24 days a year without having to go to the counter.

　Chatbots that utilize artificial intelligence (AI) grow through questions from students.In the future, simple inquiries will be handled by chatbots, and staff will be able to respond more quickly to inquiries that require individual response.

　"Support Chatbot" is a high-quality conversation that utilizes advanced natural language processing technology based on the analysis of conversation data on more than 60 billion SNS and AI that was originally developed to improve the accuracy of text analysis. A chatbot service that realizes.It has been introduced in many companies and government offices such as JTB Corporation and Kamakura City, and Tokyu Hands Co., Ltd. has succeeded in reducing inquiries from users by 50% or more.

Reference: [Jissen Women's University] We have introduced a support chatbot!